Serving up actual impact for hospitality workers

It’s no secret that the fast paced nature of hospitality often results in mental health taking a backseat. We’re here to change that. 

We can help businesses become compliant with the Code of Practice in regards to Psychosocial hazards set by SafeWork NSW.

Healthier Hospitality provides the knowledge, tools and resources to help staff recognise signs of mental illness, manage stress, and communicate better about mental health issues. By addressing these challenges head-on, we not only improve the wellbeing of employees but also improve overall workplace productivity and culture.

Our program has been created with a collaborative approach, bringing together industry leaders, government bodies, and educational institutions. Our team has seen the impacts of poor mental health within hospitality and is committed to making a real difference in venues across the country.

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What we do

We deliver practical and engaging programs designed to address the issues hospitality workers face on a daily basis.

Our focus is on equipping employees with skills to recognise and address mental health issues, ensuring safer and more supportive workplaces.

What your staff will takeaway

  • Empowered with education

    Our course equips hospitality workers with the knowledge to identify signs and symptoms of mental illness early.

  • Tools they can use

    We provide practical tools for discussing mental health issues openly to foster a supportive workplace culture.

  • Safer, smarter strategies

    Strategies to create safer, healthier work conditions, reducing psychosocial risks and preventing workplace injuries.

  • A bit less stress

    Teach effective stress management techniques to help employees cope with the industry specific pressures of hospitality.

  • Healthier habits

    Promote practices that enhance personal wellbeing, encouraging a balanced and healthy lifestyle for all employees.

  • An eye for everyone

    Identify and address psychosocial risks in the workplace, implementing effective control strategies to mitigate these risks.

Backed by the best

Delivered to be easily digested

Our experienced facilitators deliver the Healthier Hospitality course over a 90 minute face-to-face session. To provide an interactive experience where staff are encouraged to engage with the content we use a variety of formats including: 

  • Engaging
    presentations

  • Individual
    workbooks

  • Scenario
    work

  • Group
    activities

Each session involves a trained facilitator to provide support to the group as we explore potentially sensitive subject matter.

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What other hospo workers say

  • “Even though it was a short training shift I really appreciated it and took home a lot. I’m still thinking about topics that have been mentioned and it’s already 3-4 hours later. Thank you for that.” - Course Participant, 2024
  • “Loved how engaging the training was. The staff knew the material well and delivered it clearly. The material was informative and is such an important issue relative to the industry given the last few years through Covid-19.” - Course Participant, 2024

Why we do it

Our journey in the hospitality industry has shown us the unique challenges it presents, from long hours to high stress.

We know firsthand how demanding this job can be and how it can affect mental health. This deep understanding fuels our passion to transform the industry's perception of mental health.

Together, we believe we can foster a culture that prioritises mental wellbeing, leading to happier teams and better business outcomes.

We’ve got great reviews

  • “I have been working closely with [RTBF] since my election, and it has been truly inspiring watching them go from strength to strength…. I strong support the project and have been working alongside the charity to facilitate meetings with various Members of Parliament”

    Alison Byrnes MP, Member for Cunningham

  • “The feedback we have received from our team members has been overwhelmingly positive. Many have expressed their gratitude for the insights gained during the training sessions, which have enabled them to recognize and address mental health concerns more effectively.”

    Ian Wood, Regional Director, Merlin Entertainments

  • “We have been fortunate enough to be part of the pilot study for [Raising The Bar Foundation], with many of our team members participating in the ‘HealthierHospitality’ training sessions run by Lachlan, Daniel and their team… The feedback from our teams has been overwhelmingly positive, with all attendees commenting on how beneficial the sessions have been.”

    Chantelle Drolc, Talent & Culture Manager, Oscars Group

  • “Our staff who participated on the day felt this program was a great fit for us and offered us valuable tools of benefit to our whole organisation. We have now extended our involvement and our managers are taking part in training in the coming weeks.”

    Leigh Hingston, Chief Executive Officer, Wollongong Golf Club

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